No Negligence in Resolving Grievances
Amaravati: Chief Minister Chandrababu made it clear that complaints submitted by the public must not be neglected under any circumstances. On Monday, he reviewed the performance of various departments via the Real-Time Governance System (RTGS) at the Amaravati Secretariat and inquired about the delivery of government services at the field level. Noting that public grievances are currently being resolved to a significant extent through the PGRS (Public Grievance Redressal System) mechanism, the CM directed Chief Secretary Sai Prasad to organize a meeting with District Collectors to ensure even faster and more efficient implementation.
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